- Citrix Workspace And Receiver Windows 10
- Difference Citrix Workspace And Receiver
- Log In To Citrix Receiver
- Citrix Workspace And Receiver Download
Citrix Workspace - Applications launching in the browser How to open Xenapp applications using the installed Citrix Workspace client instead of the browser. If you open a program in Citrix Workspace, and it opens in a browser window instead of using the desktop client, you will need to switch receivers. After upgrading Windows 10 to a new feature update and attempting to install Citrix Receiver or the Citrix Workspace App, installation will complete successfully, however you will receive errors during the installation process. Citrix Blog Post Cookbook to Upgrade from Receiver 3.4 for Windows to Receiver 4.2.100 and Citrix Article CTX135933 Upgrading to Citrix Receiver for Windows contains step-by-step procedure to use Group Policy to uninstall Receiver Enterprise 3.4 and install/configure Workspace app or Receiver 4.x.
A typical Citrix environment can be so complex. What might seem like a simple problem in the Citrix Receiver can turn out to be very hard to troubleshoot. For instance, if a user’s Citrix Receiver is not launching applications, you need to consider a number of factors.
A lot of the solutions involve editing the Windows Registry—a high-risk operation that, if done wrong, can have serious consequences.
Citrix Receiver not Launching Applications: Misconfigured LogoffCheckSysModules registry value in HKLM
When published applications don’t launch and the user doesn’t see any error message, then admins don’t see any entry that stands out in the Event Log of your Citrix server. One of the places you’ll want to check is the value of LogoffCheckSysModules. This is found in the registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The value of this registry key SHOULD NOT contain the executable for the application the user is attempting to launch. If the name of the executable in question is there, create a backup of the registry key and then remove the executable’s name from the key.
Application launch attempts in a published desktop get disconnected
When you attempt to launch a published application from a published desktop, that action may disconnect the session of the published desktop. That’s because Citrix receiver is configured by default to reconnect all open sessions upon launch.
To make the application launch succeed, you need to change the value of the WSCReconnectMode key from 3 to 0 in one of the following:
- 64-bit system: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixDazzle
- 32-bit system: HKEY_CURRENT_USERSOFTWARECitrixDazzle
Application not given enough time to launch
Some launch-related issues occur because certain applications need more time to launch. There are two registry key values you can change that might remedy the problem. Both are in the registry key:
Citrix Workspace And Receiver Windows 10
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The first is LogoffCheckerStartupDelayInSeconds. Try setting this initially to 10 seconds and then increase by 10 seconds until 600 seconds.
The second one is ApplicationLaunchWaitTimeoutMS. Try setting this initially to 10,000 milliseconds and then increase up to 30,000.
Notice that, for these two registry key values alone, much time can be spent trying out different values. And these are just some of the many possible causes why Citrix Receiver is not launching applications.
Citrix Receiver not Launching in Windows 10
Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. Mario multiverse maker download. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications. If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors.
1. Refresh Citrix Receiver applications.
Click on the drop-down next to your name in the upper-right corner of the menu, and click Refresh Apps.
2. Allocate full permissions to the user count being used.
Assign full permissions for the user account under HKEY_USERUSER_SIDSOFTWARECitrix on the client machine.
3. Download the latest available version to prevent compatibility issues.
Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Compare it with the latest available version and download a new one if it does not match.
4. Reset the Citrix Receiver if everything else fails. This might cause accounts, apps, and cached files to be removed.
Navigate to Receiver icon >> Advanced Preferences >> Reset Receiver. A prompt appears, asking if you want to reset the receiver. Click Yes, Reset Receiver and type the URL remote.ptlgateway.net in the popup box that appears next. Enter your credentials again.
Applications not launching on Apple Safari 12
Apple has removed the support for NPAPI, hence Citrix applications now fail to launch in Apple Safari 12. This problem can be solved by carrying out some changes in the server side or the client side. You can modify the web config under the Receiver for Web (RfWeb) site in the server. The client-side change includes enabling the Develop tab at the Safari menu, using which the Safari cache and all Safari Windows are closed prior to starting Safari to browse the Storefront’s receiver.
Avoid Citrix receiver not launching applications issues for good with Parallels RAS
To avoid Citrix Receiver application launch issues for good, shift to Parallels® Remote Application Server (RAS). Parallels RAS is a virtual application and desktop delivery solution with a much simpler architecture. Complex issues like those mentioned above are eliminated from the client-side and can usually be addressed by simply reinstalling or restarting the Parallels Client. In addition, users can also switch to the HTML5 Client until any issue is resolved.
Don’t just take our word for it—try it out yourself. Download your 30-day Parallels RAS trial now and say goodbye to all your application launch issues.
References
Geekworldinc | http://geekworldinc.blogspot.com/2014/02/
Lowell Vanderpool [YouTube video]| https://youtu.be/_U78iAem3uo
Carl Stalhood | https://www.carlstalhood.com/virtual-delivery-agent-vda-7-15-ltsr/
Work Anywhere | http://www.waw.raidghost.com/index.php/news-it-waw/blogueurs-follow/1363-virtual-delivery-agent-vda-712
Poppelgaard | https://www.poppelgaard.com/author/admin/page/110
Receiver for Chrome Client logs
Receiver for Chrome Console logs
Receiver for HTML5 Client logs
Receiver for HTML5 Console logs
Instructions
Instructions to collect Receiver for Chrome Client logs
Complete the following steps to collect Receiver for Chrome client logs:
Log In To Citrix Receiver
Click on “Settings” button at the right bottom corner of the Receiver logon screen.
Click “Start Logging” button to enable logging from the “Account” dialog.
Notice, the button changes to “Stop Logging”. This indicates logging is enabled.Close the “Account” dialog.
Launch your XenDesktop/XenApp session on which the problem is reproducible.
Continue to work on the session to reproduce the issue.Once the problem is reproduced, close the session.
Click the “Settings” button again to open the “Account” dialog.
The “Account” dialog shows the list of log files captured.
Moving the mouse on top of the file shows small arrow at the right
Click on the button to download and save the file.
Save all the log files listed under “Log Files” and share it with the administrator or Citrix support engineer.
Click on “Stop Logging”
Note: In case of Kiosk mode, files can be saved to a “USB removable device”.
Instructions to collect Receiver for Chrome console logs
Complete the following steps to collect Receiver for Chrome console logs:
Citrix Workspace And Receiver Download
Open “chrome://inspect” page in chrome browser.
Go to Apps tab.
Click on “inspect” on all windows related to Citrix receiver : SessionWindow.html, Main.html (and its child nodes).
Click on “console” in opened developer tool.
Save the log via right click “save as” option to a file.
Instructions to collect Receiver for HTML5 client logs
2. For Citrix Workspace app HTML5 versions 1908 and later, open a new tab and navigate to siteurl/Clients/HTML5Client/src/SessionWindow.html#engineType=log, where siteurl is the URL of the Receiver for Web site (http://server.domain/Citrix/StoreWeb).
For Citrix Workspace app HTML5 versions 1907 and earlier, open a new tab and navigate to siteurl/Clients/HTML5Client/src/ViewLog.html, where site url is the URL of the Citrix Receiver for Web site (http://server.domain/Citrix/StoreWeb).
3. On the logging page, click Start Logging
4. On the Receiver for Web site, access a desktop or application using Receiver for HTML5
5. The log file generated for the Receiver for HTML5 session is shown on the logging page. You can also download the log file for further analysis.
Notes
- Logging will be enabled for subsequent session launches, and not for the current active session (if any)
- For Receiver for HTML5 version 2.2 and above a tool bar menu “Logging” has been added to enable and view the logs for Receiver for HTML5
Instructions to collect Receiver for HTML5 console logs
- Open Developer tools on the browser tab where session is running. For example, on chrome browser Developer tools can be found under “More Tools” option.
- Click on “console” in opened developer tool.
- Save the log via right click “save as” or by copying text.
For USB redirection related issues:
Workspace for Chrome (formerly known as Receiver for Chrome)
1. Before collecting the Workspace for Chrome (formerly known as Receiver for Chrome) logs, Please enable moreLogs for USB by adding the moreLogs configuration key in chromeAppPreferences in web.config file on the storefront.- chromeAppPreferences ='{'moreLogs':{'usb':true}}'
Workspace for HTML5 (formerly known as Receiver for HTML5)
1. Before collecting the Workspace for HTML5 (formerly known as Receiver for HTML5) logs, Please enable moreLogs for USB by adding the moreLogs configuration key in configuration.js file 'moreLogs':{
'usb': true
}
2. Please share the logs from chrome://device-log as well