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Main Window displaying your ID/Alias on startup

Your Desktop is shared using AnyDesk the same way you provide a telephone number in order to be called by a third party.The AnyDesk ID is displayed in the ID label. It's a series of digits (number) or is represented by the Alias (e.g. workstation@ad).Forward the ID to a session partner. The party entering the ID requests control for the other side.

The AnyDesk ID is displayed in the ID label. It's a series of digits (number) or is represented by the Alias (e.g. Forward the ID to a session partner. The party entering the ID requests control for the other side. You can know who got into your PC via AnyDesk is by checking the Connection log. To view the connection log, go to the about tab (in the Main menu) and click the link view connection trace. Fixed a rare case that can cause AnyDesk to not respond or crash. Connection Trace: Tracefile was sometimes not stored correctly when AnyDesk is installed. FAQ-1325 Clearing the Anydesk ID (for cloned PCs to allow generation of a fresh ID) Page Type: SOLUTION. If cloning PCs with Anydesk installed, each of the clones will have the same Anydesk ID as the original PC. This is a problem, since it will only be possible to contact one of the PCs remotely (and there is no control over which PC.).

Anydesk Id Number Not Showing

Interactive Access

Incoming requests can be allowed or automatically denied.Go to Settings and switch to Security in order to set up AnyDesk based on your preferences.

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There are three options for incoming requests:

  • Allow always
  • Allow only if AnyDesk window is open
  • Disable
Note: All session requests except by unattended password are automatically denied when interactive access is set to disable. See Unattended Access

Connection Request

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Accept Window on Session Request

On connection request, ID and account image from the remote client is displayed.

Note: An allowed request spawns the accept window which has to be confirmed in order to start the session. When confirmed, the request is accepted and the session begins.


See also: Access for more information on a variety of use cases.

Alias

After Installation, an Alias can be set in addition to the ID, e.g.: alias@ad. Portable (not yet installed) versions of AnyDesk don't have an Alias. Instead, the AnyDesk ID is displayed.Copy the ID or Alias to the clipboard by choosing from the context menu to share it.


Collaboration and Presentation

The participants connect to the presenter over AnyDesk, by entering his AnyDesk ID and Alias.
Markups or highlights can be created with the Whiteboard from the participants.
The presenter can temporary deactivate this feature, in the Accept Window for each participant.

If a participant wants to show his results, the participant can switch sides over the action menu and switch sides.
Now the screen of the presenter shows the screen of the participant, so that everyone can see it.
Afterwards the presenter can switch the screen back again over the action menu and switch sides.

Note:If the screen of more participants should be shared, the side must be switched back to the presenter before switching to the next participant.

With unattended remote access, users have the ability to set up a remote control session on a computer, tablet or mobile phone without needing someone in front of the remote device to accept the connection. By installing lightweight remote access software onto your devices, you can set up unattended access for various uses.

Whether you’re a professional looking to access files on-the-go or an IT manager looking for a way to streamline support tickets, unattended access can increase accessibility of your remote devices.

Selecting the Right Unattended Remote Access Solution

While there are several remote access software solutions available, AnyDesk has some of the best performance features on the market. When it comes to frame rate, latency, data transfer and frame size score, AnyDesk is ranked as one of the top performers in the space according to independent benchmark reports by PassMark Software and ScienceSoft.

AnyDesk’s remote access software offers many beneficial features like file transfer, remote printing, session reporting, customizable security controls and more. AnyDesk is also available as a mobile application so you don’t have to set up any software in order to use it. This is useful when the program is used to provide or receive assistance without using your device battery to keep it running in the background.

AnyDesk’s unattended access feature is one of the most used functionalities by users. Its benefits enable users like IT support to access customer devices any time, even if the customer is not around. This enables support teams to provide quick and efficient remote support as well as streamline company-wide security updates and installs.

Similarly, if you’re a professional who wants to access your work computer from your laptop at home, unattended access makes it possible. All you need to do is set a password in the “Security” tab of your work computer’s AnyDesk settings and you’re ready to work from home.

How To Set up Unattended Access With AnyDesk

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1. Install AnyDesk on the Remote Device

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You can download the latest version of AnyDesk on our website. Simply click on the “Download” button. Depending on your web browser, downloading will begin automatically or you will be prompted to select a course of action. AnyDesk is cross functional and available for Windows, ManOS, Linux, and other popular platforms.

2. Configure AnyDesk on the Remote Device

Next, you’ll want to set a computer name and password for the remote computer. All you need to do is set a password in the “Security” tab of the AnyDesk account. Additionally, you can add this remote computer to your address book (not available for all licenses).

3. Connect to the Remote Device

If a password is set on the remote computer, you can choose to log in automatically. Just connect and wait for the password dialog to appear.

Check “Log in automatically from now on” and enter the correct password. You will not be asked for the password anymore for future connections to the same machine. This feature does not save the password itself. Instead, if the password was entered correctly, the remote machine generates a specific token. This token is like a special key that can only be used by a single AnyDesk client. This means that there is no way to retrieve the password in clear text, even if someone has full access to your computer.

How to Keep Your AnyDesk Account Secure

AnyDesk has a variety of security features that ensure that your remote access connections are always encrypted and safe. However, there may be a time when you need to revoke permissions from once trusted devices or secure your account further by changing your password. Let’s walk through how you can revoke permissions to connect to your device on the AnyDesk software from your PC and set up a secure password that makes it difficult for even your most trusted friends and colleagues to guess.

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How to Revoke the Permission to Connect to Your PC

To revoke permissions for connecting to your PC, there are two options:

  1. Press the “Clear All Tokens” Button
    You can disable this feature entirely by checking the option in the “Security” tab. Please Note: The already existing tokens will not be cleared by doing this, but no new tokens can be generated.
  2. Change the Password
    Even changing the password to the same password again invalidates all tokens. This is useful if you entered your password on another computer, but the user there does not know the actual password.

Improving Your AnyDesk Password

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To ensure your password is airtight, make sure your selection is secure with these tips. Anyone who knows the password and your AnyDesk ID has full access to your computer. Here are a few ideas to consider when creating a password:

  • The best and most secure passwords are long, unique and random. A password with more than 12 characters is highly recommended.
  • Never use the same password across different online services, applications or accounts. If one of them is compromised, they all are.
  • Change your password regularly to make it more difficult for hackers to crack your code. While this is a rare occurrence, it’s always a good idea to change your password in a regular cadence.
  • You can use a password manager to make this more convenient and ensure the highest level of security.

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The versatility of AnyDesk makes your daily routine easy. Whether you are at home or at the office, our flexible product plans will get you the features you want for a price you’ll love. Get started with AnyDesk today.